Refund & Cancellation Policy

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Refund & Cancellation Policy

Our fees, including but not limited to fees for photo-shoot, cataloguing, marketplace listing, Imaging services are non-refundable, and you accept that no claim for a partial or complete refund of fees or adjustment of any sort will be considered by us under any circumstances.

If your use of our services exceeds the scope agreed as above, you shall be billed for such additional usage on a pro-rata basis and you agree to pay the additional fees in the manner provided.

If you believe that we have billed you incorrectly, you must contact us no later than 30 (thirty) days from the date on the first billing statement in which the error or problem appeared. We may adjust claims for corrections by issuing a refund or by providing equivalent credit, as we may decide.

All billings will be subject to taxes as applicable, including service tax. All payments should be made strictly as per the terms of our agreement. If any tax is deducted at source from payments due to us, you will furnish to us the TDS Certificate evidencing deposit of the tax so deducted.